The New Manhattan Delivery
Corporate weekday delivery is available to the Burnaby, New Westminster and Coquitlam areas. Call us to discuss
minimum orders. A charge of $15 per half hour will be applied to your
bill for delivery and pick up. There is no charge for delivery to catered
functions where service staff is provided. Catering to private weekend and evening events is available thoughout the lower mainland when service staff is provided.
Tray Pick-up
All trays and serving utensils will be picked up within two days of
a function. Please ensure that all trays are rinsed and stored together.
If any additional trips have to be made to pick up dishes, a pick-up
charge of $15 per half hour will apply. Any missing or damaged trays
will be charged separately. Any coffee/tea vacuum pots not returned
will incur a $25 charge per pot.
Payment & Account Policy
For private events, a non-refundable deposit of 25% of the total cost is required to secure your event. Two weeks prior to your event, a second deposit of 25% is required. The balance
will be charged to your credit card immediately following your event. Methods of accepted payment are
Visa, Master Card, Debit Card or Cash only. Personal cheques are not accepted.
Corporate accounts can be set up though our accounting department. Please note that all corporate accounts are payable within 15 days.
Confirmation of Guest Count
A guaranteed number of guests must be confirmed 3 days (corporate events) / 7 days (private events) prior to your
function (not including Saturday and Sunday). The final invoice will
be based on the guaranteed number of guests, or the number served, whichever
is greater.
Menu and beverage choices must be advised 3 days (corporate events) / 14 days (service events) prior to your function.
Prices are subject to change and are guaranteed for 30 days prior to
your event. Children under 12 are billed at 50% of the menu price. Please
note that you are responsible to pay for vendors’ meals (DJ, valets,
coat check persons, outside bartenders, etc.) as well. The total number
of vendors’ meals must be included with your total number of expected
guests.
To guarantee availability of corporate lunch delivery items, orders should be placed at least 3 business days prior to the day they are required.
Cancellation Policy
Cancellation of an event less than 3 days (corporate event) / 14 days (service event) prior to the event (excluding weekends) will be billed at 25% of the total invoice cost..
Prices are subject to change without notice except with existing orders.
For catered events requiring service staff, a contract will be drawn
up outlining both client’s and caterer’s responsibilities,
and must be signed by the client prior to the commencement of your function.
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